Since 2013, we carry out ‘Night Patrol’ once a month with our volunteers. During ‘Night Patrol,’ we walk around Osaka-shi Kita-ku area to deliver food for approximately 80 persons, daily necessities such as toothbrush and disposable hot pack, as well as the information about us. From 2019, we have been doing patrols during day-time as well.

Approximately 1,050 persons reach us for help and support in 2024. The number of clients has been increasing for the past few years. Some of the clients directly visit our office while others contact us through call or e-mail. During assessment, our social workers assess clients’ situations and offer suitable options for them.

For the people who do not have a place to stay, we offer a room for free. We have a shelter “And-Center” of 18 rooms available, and all of the rooms are private with its own toilet and shower. We also offer foods and daily necessities such as clothes and toothbrushes. This shelter takes a role as a “transitional housing” which provides temporary housing for people before they move in to permanent housing. Moreover we have made the second shelter “And-Base” in 2023 which can accept more people for a longer term, in oder to support them continually.

We have provided work opportunities for more than 200 persons. We have various options available for those who want to work including job at our own business called HUBchari and job outsourced by the government. We have also obtained the License of Charged Employment Placement Business, and we have matched and introduced people to employers based on skills and needs.